Returns and Exchanges We know that purchasing over the internet can be difficult at times. We do offer a 7 day return guarantee. If you get your products and do not like the color, quality or if it was just not what you were expecting, you may return it for a refund. Returns will be accepted only if you notify us within 7 days of your items being delivered and will not be accepted without a return number being issued before the item is shipped back. A refund will be equal to the price of your order less all shipping charges incurred to get the items to you and back to our warehouse and a 20% restocking fee on all items. You will be responsible for our actual full shipping cost .Returns will only be accepted and credits issued if the product is in new condition with no damage and in the original packaging when it arrives back at our warehouses. Clearance and Final Sale items are neither returnable nor exchangeable If an order is refused with no damage or without an authorization number, you will be charged all shipping costs we incur to get the items to and from your shipping address. You will have to arrange courier/shipping Company to send back the stuff to our warehouse. Insuring the returned item at its value is recommended and applying it is at your discretion. All floor models are sold on “As is “basis. All the sales are final on floor model/ custom made/ special orders.